Determination of fee: Adoption fees reflect the level of care that goes into raising healthy, socialized holland lops. Not only is the level of care considered as we set adoption fees, but many other factors including, but not limited to, their type, temperament, color, and markings.
Deposit: All bunnies require a non-refundable deposit of 50% of the total adoption fee at the time of reservation that ensures no other person can reserve the same bunny.
Payment for In-Person Pickup: If you are picking up the bunny in person at the designated public meeting location, the remaining final balance of 50% must be paid in full at the designated public location prior to the physical hand-over of the bunny, utilizing a physical credit/debit card, ApplePay, or cash. If not paying in cash, we require payment to be made via a physical tap or swipe in person. No other forms of payment are accepted, as this reduces the risk of fraud. A final receipt will be provided for your records.
Payment for Third-Party Transport Delivery: If you elect to utilize a third-party transportation service to take delivery of the bunny, the remaining balance must be paid in full no later than fourteen (14) calendar days prior to the scheduled transport pickup date. Payment must be made via secure electronic bank wire transfer, PayPal, Venmo (without purchase protection) or the official digital Square invoice sent by Sweetgrass Bunny Co. To further mitigate the potential for fraud, Adopters utilizing transport will be required to provide proof of identification.
Consequences of Non-Payment or Identity Verification: The remaining balance and mandatory identity verification must be cleared at least 14 days prior to the scheduled transport date, or the transport window will be forfeited, and daily boarding fees will apply.
Refund Exception: Deposits and purchases are non-refundable. However, if the reserved bunny unfortunately passes due to unforeseen circumstances, becomes ill, or is found to have a developmental defect while still in the care of Sweetgrass Bunny Co., Adopter(s) will be promptly notified and given the choice between two options:
•The deposit will be refunded upon request.
•The deposit will be transferred, upon request, to another available bunny of Adopter(s)' choice or a future litter (and placed on the priority waiting list).
In the event the Adopter is unresponsive 48 hours from providing notice, Sweetgrass Bunny Co. will refund the deposit and send confirmation to the Adopter.
The transferable deposit will be honored 60 calendar days from the original reservation date. If no bunny is selected within that time, the transferred deposit will be refunded, and Adopter(s) will be removed from the waitlist.
Adoption fees may vary. In the event of a deposit transfer, Sweetgrass Bunny Co. is not required to match the original adoption fee(s); Adopter(s) is responsible for the difference (if applicable). Transport fees are not the responsibility of Sweetgrass Bunny Co.
Right to Cancel and Retain Funds: Sweetgrass Bunny Co. reserves the right to cancel the sale and retain the amount already paid by the Adopter(s), including the deposit and up to the full purchase price, if: the Adopter(s) does not pick up the bunny on the pickup date within the allotted time; the Adopter(s) fails to make any payment due under the payment timeline above; or, for third-party transport, full payment is not cleared at least 14 calendar days prior to the scheduled transport date.
Please reserve only if you are fully committed to the bunny you choose.
